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Privacy & terms

How we handle information submitted through this site, and the terms that govern its use.

Information we collect

When you use the forms on this site, we collect the information you provide: your name, email address, phone number, business details, installation address, and equipment details such as model and serial numbers. We do not collect payment information through this site.

How we use your information

We use submitted information to respond to inquiries, process dealer applications, register equipment warranties, and provide product and warranty support. We do not sell personal information.

Sharing

Information is shared only with the service providers we use to operate this site and manage customer relationships, and with GREE where required to activate and administer warranty coverage. These providers are bound to use your information only for the services they perform for us.

Retention & security

We keep personal information only as long as needed for the purposes described above, or as required by law, and protect it with reasonable administrative and technical safeguards.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing info@airtekalberta.com or calling +1-587-358-1300.

Terms of use

Content on this site is provided for general information for dealers, contractors, and equipment owners. Product specifications, availability, and pricing are subject to change without notice. HVAC equipment must be installed and serviced by qualified professionals in accordance with manufacturer instructions and local codes. This site is provided as is, and Airtek Alberta is not liable for decisions made solely on the basis of its content.