Support
Dealer resources & support
Policies, registration, and answers in one place, for dealers, contractors, and equipment owners.
Returns & exchanges
Exchanges, restocking fees, damage claims, and how to start a return.
Dealer application
Apply for dealer pricing, priority stock, and product support.
Warranty policy
Coverage terms, registration requirements, and claim procedures.
Warranty registration
Register new equipment within 60 days to activate full coverage.
Frequently asked questions
Do you sell directly to homeowners?
How do I get dealer pricing?
What warranty comes with GREE equipment?
Do you stock equipment locally?
How fast can I get a quote?
Can I return equipment?